Issue
WebPinpoint is not successfully installing on client machine during initial graphic launch.
Environment
- WebClient
- WebPinpoint
Cause
Client PC has been locked down by customers IT department.
Resolution
- Ask the customers IT department to open up security on the client machine until the WebPinpoint installation is completed.
- Once WebPinpoint has installed the security setting on the client machine can be restored.
- On Windows 7 machines, set User Account Settings to minimum until WebPinpoint has completed its initial installation.
