Issue
Using Vykon Alarm Services no sound is played on alarm popup, sound is enabled in both server and clients. Default sound is enabled and valid (operates in Windows when tested) and same for object level alarm sound. Have entered object level alarming parameters with pipe symbol, sc and tag in alarm text but
even the default global sound doesn't work
Environment
Niagara R2
Vykon Alarm Client
Cause
The Vykon Alrm Client only supports wav files in standard PCM format, wav files that use compression codecs (e.g. mpeg3, etc.) do not work.
Resolution
Right click on the sound files and view the properties. The summary tab typically indicates the audio format. (for information on audio formats see http://en.wikipedia.org/wiki/Audio_file_format)
There are free utilities such as Moo0 Audio Converter that can be used to convert audio file formats
