Issue
During an Enterprise Central or Enterprise Server upgrade, the upgrade is halted with a message that the "server has not stopped".
"Error: server state 'ServerShuttin'"
Upgrade Fails on Server not stopped state = starting
Product Line
EcoStruxure Building Operation
Environment
- Building Operation Enterprise Server
- Building Operation Enterprise Central
Cause
If the last shutdown of the ES/EC process was due to a crash or if it was stopped through the task manager, the current ES/EC server state is not updated, causing the upgrade to fail.
Resolution
Check that the server process is stopped: SE.SBO.EnterpriseServer.exe or SE.SBO.EnterpriseCentral.ex...
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