Issue
Fail to login to the selected server when the User name and Password are correct.
Product Line
EcoStruxure Building Operation
Environment
Project Configuration Tool 2.0
Cause
In the example, the Server is in EBO 3.2.1.630 and the Workstation is 3.2.3.59. The Workstation is at a higher version than the Server but it's not the latest version. PCT loads the incorrect IP(192.168.10.2) in the WS due to the version.
Resolution
PCT requires to use of the latest version of WorkStation for all releases (3.2, 4.0, 5.0, 6.0).
For example:
EBO 3.2.1.630, 3.2.2.61, 3.2.3.59 and 3.2.4.1009 use WorkStation 3.2.4.4007(CP2) or above.
EBO 4.0.1.86, 4.0.2.559, 4.0.3.176, 4.0.4.45 and 4.0.5.7 use WorkStation 4.0.5.3004(CP2) or above.