Issue
Can connect to a Xenta 527 through the web, and can ping it, but when trying to connect to it with I/NET, it shows that it is offline.
Environment
- Xenta 527
- I/NET Seven
Cause
If you start I/NET and go to Edit/Host Computer/Network Configuration, you can see the Xenta 527 but there is a – sign in the Cnf column. If you right click on your I/O Server/Configure and select NPR Routers, the unit will not be Online and if you uncheck the box then you might see it in the Offline entries.
Resolution
Check the following settings:
- Verify that port 50069 is opened on the commercial routers in that network.
- Using a PC that has ftp access, browse to the Xenta 527, ftp:// 0.0.0.0/configdb/inet/filter.xml
- Delete this file and then try connecting to it again through I/NET. This file gets recreated with the default settings whenever another NPR or PC tries to talk to it.
-
If this fails, then format the unit and download the bin files back to the unit again.
