Unable to Upload or display point data on an I/NET Controller in StruxureWare Workstation

[Product_Support]

Issue

Unable to Upload or display point data on an I/NET Controller in StruxureWare Workstation

Environment

I/NET to StruxureWare Integration

Cause

The most common cause for I/NET controllers to not integrate with StruxureWare are duplicate point names or illegal characters in use

Resolution

1. In Building Operation Workstation, right click on the errant I/NET controller and select "Upload"
2. This is expected to fail at this point
3. Browse to the Enterprise Server Directory as displayed in Building Operation Software Administrator
4. Look in the db/Logs folder
5. Locate the trace log and open it using a text editor
6. scroll to the last line of the log and look for an entry that contains inet information.
7. If the error is caused by duplicate point names, this will be the trace log entry:
   

   2014-01-30 20:00:25.587 [6220] nsp.pin.inet.GetAllPoints InetPlugIn::ProcessChangeSetList failed RecoverableException: d:\dev\rb-int-v140-sp1-system\source\packages\commons\components\C3Po\nsp_servers\csc\changesetmanager\source\ChangeSetTransaction.cpp(987) Error: Object_Already_Exists (0x40006), module Runtime_Db_Manager(41), moduleCode 0, dispString "~/INET Interface/0321 - SBOtester/Point1", techString ""

8. Note the text dispString "~/INET Interface/0321 - SBOtester/Point1", techString ""
9. This indicates that there is a point on the controller named "Point1" which is causing the error

Option 1:

1. In I/NET workstation, connect to the controller
2. Rename the point indicated above
3. Perform a station save and attempt to upload the controller again. If it fails a second time, repeat steps 3-10 until you have removed all illegal entries

Option 2:

1. Use RdInet to view the Save file.
2. Click on Save Page
3. Open the .csv file in Excel and sort the data by Name
4. Locate the Point indicated above and notice that there will be 2 objects of the same name.
5. In I/NET identify these 2 points. Very likely, one will not actually exist.
6. Copy the Point that exists to the address that was indicated as a duplicate in Excel
7. Delete the newly created point to permanently remove the object from the .sav file.
8. Perform a station save and attempt to upload the controller again. Repeat this process if necessary.