Issue
SoapEwsRestProvider serves data sourced from any EWS Server using the standard EWS SOAP protocol. The architecture for the SmartConnector REST Extensions integrates Swagger to provide a rich self-documenting API. Below errors indicate configuration issues.
Product Line
EcoStruxure Building Operation.
Environment
- Building Operation Automation Server
- Building Operation Automation Server Premium
- Building Operation Automation Server Bundled
- Building Operation Enterprise Server
- Building Operation Enterprise Central
Cause
Smart Connecter or EBO Incorrect configuration.
Resolution
- Make sure that SboEwsRestProvider is started and has a correct port that is not used by any other Smart Connector data provider or other application.
- Make sure that EWS server address has the following format:
HTTP: http://ipAddress:port/EcoStruxure/DataExchange
HTTPS: https://ipAddress:port/EcoStruxure/DataExchange - For ES/EC, check software administrator to make sure there is no port conflict: Software Administrator shows red outline (box) on the Communication Ports (HTTP / HTTPS) - Communiti...
- In EBO, make sure EWS server is enabled: Enabling the EcoStruxure Web Service Server
- Check if username and password used for the SOAP provide has correct permissions and can be used to login to EBO server. If the user is not located in the default domain, make sure to add the domain name in the Username string, ex. "Domain/User".
- If HTTP protocol is used (not recommended), check the following:
- In EWS server configuration, make sure that "Enforce Secure Communication" to Disabled.
- In Security Manager, make sure that "Enable Incoming http communication" is enabled.
- In EWS server configuration, make sure that "Enforce Secure Communication" to Disabled.
