The localhost cannot be opened in the Admin Tool. The error messages: "Cannot open admin session. java.net.ConnectException: Connection refused: connect" is displayed i...

[Product_Support]

Issue

• The localhost cannot be opened in the R2 Admin Tool. The error messages: “Cannot open admin session. java.net.ConnectException: Connection refused: connect” is displayed in the popup.
• The error messages “Niagara service could not be started.” when attempting to start WorkPlace Pro via the console.

Product Line

TAC IA Series

Environment

Niagara R2, WorkPlace Pro

Cause

The WorkPlace Pro PC has AVG software installed. The AVG software stripped out the “niagarad.exe” executable file during the installation of WorkPlace Pro. The Niagara R2 service could not be started without the niagarad.exe file. .

Resolution

Turn off AVG software and then reinstall the WorkPlace Pro software.