Issue
Information is not clear on what the available intercom parts are and what each looks like.
Product Line
EcoStruxure Security Expert
Environment
- SX-IPI
- SX-IPI-C
- SX-IPI-C-ES
- SX-IPI-C-EF
Cause
Old product announcements contain misleading information. Details are missing from current documentation.
Resolution
There are only three possible intercom part numbers that can be ordered.
- SX-IPI: This is the part code for the regular intercom with no camera
SX-IPI
- SX-IPI-C: This is the part code for the regular intercom with camera
SX-IPI-C
- SX-IPI-C-EF: This is the part code for the Flush Mount Kit for the SX-IPI-C intercom
SX-IPI-C-EF front
SX-IPI-C-EF back
- Note: There is no surface-mount kit (SX-IPI-C-ES) for either intercom, and the non-camera intercom (SX-IPI) does not have the option of a flush mount kit.
