The File or Directory \VISTA DB\$queues\insertevents is corrupt and unreadable

[Product_Support]

Issue

Error Messages:

Windows - Delayed Write Failed
Windows was unable to save all the data for the file D:\VISTA
DB _23032011\$queues\insertevents. The data has been lost.
This error may be caused by a failure of your computer
hardware or network connection. Please try to save this file
elsewhere.

Windows - Corrupt File
The file or directory \VISTA DB
_23032011\$queues\insertevents is corrupt and unreadable.
Please run the Chkdsk utility.

Product Line

TAC Vista

Environment

TAC Vista

Cause

Problem with Operating System (or) Hard Disk Fault (or) Link between $queues with Vista Database.

Resolution

As there may be several issues that are causing this, there are three options to look at:

OPTION 1:

1. Restore the OLD TAC Vista Data Base Backup.
2. Refer to TAC Vista Technical Manual chapter 26 for re-storing database procedure.

OPTION 2:

There might be a linking problem with this folder and Vista.  Here are the steps to check if this is the problem: If the problem still exists, Check for hard disk errors.

1. Find the $queues - folder in existing database folder ( \DB\$queues)
2. Copy the files to an other location and delete current folder (Refer to An efficient method for deleting all queued files in the $queues folder)
3. Recreate it with same folder names and copy back the files into $queues-folder.
4. If the problem still exists, Check for hard disk errors.

OPTION 3:

Check for hard disk errors, follow the below procedure:

1. Go to "My Computer", Right click on Hard Disk Drive – typically - C, and Click on Properties.
2. Go to Option "Tools" and Click on "Check Now" under "Error-Checking"