Issue
Is Marathon's EverRun software directly supported by Schneider Electric?
Product Line
Andover Continuum
Environment
- Continuum
- Marathon EverRun Disaster Recovery Software
Cause
Although supported for its use with Continuum as a DR solution, Schneider Electric does not provide direct support for EverRun.
Resolution
For support with this software, or more information on what they provide, contact Stratus Technologies (previously Marathon Technologies) directly (or one of their distributors in your location).
Stratus Technologies support line can be contacted.
A local point of contact for the EverRun software in Australia is the local distributor, Providence Solutions.