Issue
Problems after installation of Service Pack 1
Environment
SmartStruxure 1.3.0 SP1 Build 10100
Cause
The Service Pack must be installed on top of an existing 1.3.0.938 build of Building Operation
Resolution
To use the Service Pack:
- Install or verify installation of 1.3.0.938
- Run the installers (see link below if you require additional detail)
- Be sure to select the "Upgrade" and not the "Uninstall" option
The Online help (link below) provides a step by step workflow for this Service Pack, so you require additional detail.