Issue
Device Monitor stops working.
Environment
Device Monitor
Sigma 4.07
Cause
There is a defect in Sigma 4.07 which can cause the Device Monitor to stop working.
Resolution
This issue will only occur under specific circumstances, and it is very unlikely that it will be experienced.
A defect "QT no 3693400117 Sigma 4.07 Device Monitor stops working" has been reported. This defect has been investigated and the following recorded.
When, from the DOS command prompt, a valid IP address is continuously pinged, Device Monitor will suspend pinging at the next absent device. Device Monitor resumes scanning if the DOS ping is stopped. Device Monitor operates correctly when the DOS ping is to an absent IP address.
There are two possible scenarios when this issue could be seen.
- When using the DOS "Ping" command.
-
When using the Remote Alarm Manager interface for monitoring devices.
