Sigma - Changing the IP address of, or moving the Sigma server.

[Product_Support]

Issue

What needs to be changed in the Sigma configuration when the Sigma server is moved or its IP address is changed?

Product Line

Satchwell BAS & Sigma

Environment

Sigma Server

Cause

When relocating the Sigma server or changing its IP address, configuration updates are required to ensure proper communication between the server, clients, and controllers.

Resolution

To successfully move the Sigma server or change its IP address, follow these steps:

1. Assign a New IP Address

   • Locate the PC in the new area.
   • Assign an appropriate IP address based on the new network.

2. Start Sigma Services

   • Launch the Sigma server and local client.

3. Update System Setup

   • Navigate to System Setup → Networks and Devices.

4. Configure Network

   • Select the zone where the server resides.
   • Under Networks, check if the network exists:
     • If not, create a new network entry.

5. Update Server Settings

   • Under Servers, select the Sigma server.
   • Assign the correct network and updated IP address.

6. Verify Client Connections

   • Under Clients, ensure all clients are correctly attached to the appropriate servers.

7. Confirm Controller Routesets

   • In Controller Items / Routesets, verify that routesets are correctly matched to the clients.

8. Download Configuration Files

   • Download the Node Configuration to all devices.
   • Download the Att.set and Routeset.rec files to all controllers.