Issue
Is the BAS2800+ software compatible with Windows Vista, Windows 7, or newer operating systems?
Product Line
Satchwell BAS & Sigma
Environment
Satchwell BAS 2800+
Cause
Customers may attempt to install BAS2800+ versions 2.9 or 2.10 on modern Windows platforms. Clarification is needed regarding supported environments and potential risks.
Resolution
BAS2800+ versions 2.9 and 2.10 have been officially tested and supported only on the following operating systems:
- Windows NT
- Windows 2000
- Windows XP
- Windows Server 2003
The software has not been tested or validated on:
- Windows Vista
- Windows 7
- Windows 8
- Windows 10
⚠️ Important Notice:
Installing BAS2800+ on unsupported operating systems may result in unpredictable behavior. Schneider Electric does not guarantee functionality and will not accept liability for any issues encountered.
Recommendations
Preferred Option
- Install BAS2800+ on a physical machine running Windows XP or Windows Server 2003 for full compatibility.
💡 Alternative Option: Use a Virtual Machine (VM)
If a legacy physical system is unavailable, consider running BAS2800+ inside a virtual machine configured with a supported operating system.
⚠️ Note: While this method can be effective, it is not officially supported or tested by Schneider Electric. Use at your own discretion.
Additional Notes
- The BAS2800+ product was discontinued in 2008.
- No further updates or compatibility testing will be conducted for newer operating systems.
