Issue
SP-RDM2 Reader Expanders running firmware 1.12.544 appear to fail whenever an attempt is made to update their firmware revision.
Product Line
Security Expert
Environment
- SP-RDM2
- SP-MRDM2
Cause
There is a known defect in 1.12.544 (Build .544) which prevents the SP-RDM from being upgraded or even downgraded. However, a number of SP-RDM units have been shipped from the factory with this build pre-installed.
Any attempt to select an SP-RDM running this firmware and upgrade or downgrade it to a different revision will consistently fail with an error: 'Module not responding'. There is also a possibility that the SP-RDM can be permanently disabled in the process
Resolution
Since the .544 Build defect cannot be resolved the only recourse at this time is to swap out the uni...
The solution in just steps away!
Register and get FREE access to hundreds of knowledge base articles.
Connect with Peers & Experts
Discuss challenges in energy and automation with 30,000+ experts and peers.
Get Support in Our Knowledge Base
Find answers in 10,000+ support articles to help solve your product and business challenges.
Ask Questions. Give Solutions
Find peer based solutions to your questions. Provide answers for fellow community members!
