Issue
SDCU or Pocket terminal does not work when plugged into the service port of a Sigma Controller
Environment
Sigma
SDCU
Pocket Terminal
Cause
The SDCU when plugged into the service port does not work on some controllers but does on others.
Resolution
Check to see if the PL* pluggable connector is in use. It may be in use for a SigmaCE device, serial device e.g. bluetooth or be pre-wired to one.
Unplug the connector and try SDCU again.
*For the UNCx96, connector is PL4
*For the UNC632, connector is PL5
*For the DNN and IC3s, connector is PL5