Issue
Pressing the Read Card button in the User object instantly crashes the Security Expert Client.
Product Line
Security Expert
Environment
Security Expert Client 4.2.259.19 and earlier
Cause
There was an issue when attempting to assign new card details to a User by pressing the Read Card button on one of the Card Number slots will crash the client.
Resolution
This was fixed in Security Expert version 4.3.
Other methods for adding new credentials to Users also include:
- Manually adding the Facility and Card Numbers to an available slot in the User object.
- Badging the card at a Card Reader and right-clicking the resulting access event in the Status Window and selecting to add to an existing or create a new User.
- Use the Data Sync Service to import Users, and changes to Users, from CSV files. See Mass importing User Photos into Security Expert using Data Sync Service for an indication of how the Data Sync Service is configured.
