Issue
Guidance is needed for configuring the Remote Alarm Manager (RAM), including understanding its components, available documentation, and script customization.
Product Line
Satchwell BAS & Sigma, Satchwell MicroNet, TAC VistaEnvironment
Remote Alarm Manager
Cause
RAM configuration involves multiple components such as:
- Configuration Controller
- Monitoring Scripts
- Output Interfaces
Users may encounter challenges due to the complexity of these elements or lack of familiarity with scripting in RAM.
Resolution
To assist with setup and customization, three key guides are available:
-
- Basic usage and interface overview
- Ideal for day-to-day operations
-
- More comprehensive than the Operator’s Manual
- Covers advanced configuration and troubleshooting
-
- Details on customizing and adapting scripts
- Useful for tailoring RAM behavior to specific site needs
📁 Location of Scripts:
Scripts used by RAM are located in:C:\Satchwell\Binary\Remote Alarm Manager
- File extension:
.scr - Best practice: Copy and rename scripts before editing to preserve originals.