Issue
Users are unable to open files from a TGML graphic in TAC Vista Webstation using the OpenFile command.
Product line
TAC Vista
Environment
- Vista Webstation
- Vista Workstation
Cause
The OpenFile command is not supported in web browsers, which prevents documents from opening directly in Webstation.
Resolution
To enable file access from TGML graphics in both Workstation and Webstation, follow these steps:
In TAC Vista Workstation
- Use the OpenFile button as usual.
- Files (PDF, DOC) open without issues.
In TAC Vista Webstation
- The OpenFile command does not function in a browser.
- Instead, define a hyperlink in TAC Vista:
- Place the document in the server folder:
C:\Inetpub\wwwroot - Use the format:
http://<ip_address>/<docName>
- Place the document in the server folder:
Typical Graphic Behavior
| Document Type | Workstation Behavior | Webstation Behavior |
| Opens normally | Opens in same window (even with _blank target) | |
| DOC | Opens in extra window (must be closed manually) | Opens normally |
Additional Resources
For an alternative way of viewing the reports and other files, refer to TAC Vista - Web Reports - Schneider Electric Community