OGC Graphics Editor Will Not Open

[Product_Support]

Issue

Nothing happens when starting the OGC editor

Product Line

TAC Vista

Environment

• Vista Server
• Vista Workstation

Cause

The issue is with data execution prevention (DEP) not allowing the tacdraw application to run. 

Resolution

If DEP is not required on your system follow these steps:

1. Go to Control Panel > System > Advanced > Performance Settings > Data Execution Prevention
2. Choose "Turn on DEP for essential Windows programs and services only"
3. Reboot the computer and the editor should launch like normal. 

If DEP is required on your system follow these steps:

1. Go to Control Panel > System > Advanced > Performance Settings > Data Execution Prevention
2. Choose "Turn on DEP for all programs and services except those I select"
3. Then click the add button and navigate to:
   1. For Vista 5.1.4 and up:
      C:\Program Files\Schneider Electric\TAC Vista 5.1.4 and choose the tacdraw.exe file.
   2. For Vista 5.1.3 and prior:
      C:\Program Files\TAC\TAC Vista 5.1.X and choose the tacdraw.exe file.
4. Reboot the computer and the editor should launch like normal.