Issue
Not receiving any messages or transactions from a single link even though the other links are working.
Environment
I/NET Seven (any revision)
Xenta Server 2.x
Cause
Xenta Servers of this revision will sometimes lockup if a high volume of IP traffic is received and not send through any events or alarms through to the designated Hosts, even though everything else appears to be operating correctly.
You can locate this issue by viewing the I/NET Command "inet ip" through the Xenta Server web interface.
What you will see is an usually high number of messages in the Msg column (as shown below):
Resolution
To re-establish AMT from the link, the quickest fix will be to reset the Xenta Server. This can either be done by a simple power reset or a Warm Start command through the Web Interface, Tools, Commands option. This will usually get the device up and running.
If you are running an old version of software then it is always recommended to have the latest version firmware in the Xenta Servers. This can be downloaded from The Exchange
