Issue
How to use the IR Tool or RS-485 converter to establish communication with a Unifact Pro controller.
Product Line
Satchwell BAS & SigmaEnvironment
- NCP Palm
- IR Tool
- RS232 to RS485 Converter
- Unifact Pro Controller
Cause
Need for proper configuration and connection method to communicate with the controller using NCP Palm.
Resolution
Using the IR Tool:
-
Connect the IR Tool to both your laptop and the Unifact Pro controller.
-
Launch the NCP Palm program.
-
In the program:
- Select the correct serial communication port.
- Uncheck the CTS / RTS selection boxes.
- Click OK.
-
From the File menu, select Connect.
- Enter Subnet Address: 0
- Enter Node Address: 0
- Click OK
✅ You are now connected to the IR Tool.
-
To connect to the controller:
- Go to File > Disconnect
- Then go to File > Connect
- Enter Subnet Address: 1
- Enter Node Address: 1
- Click OK
✅ You are now connected to the controller
Using the RS-232/485 Converter:
- The process is similar to the IR Tool method.
- Instead of using the IR Tool, connect directly to the controller’s communication terminals via the RS-232/485 converter.
Additional Resources:
📎 NCP Palm Engineering Guide