Warning
Potential for Data Loss: The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. Before beginning these steps, make sure all important data is backed up in the event of data loss. If you are unsure or unfamiliar with any complex steps detailed in this article, please contact Product Support Services for assistance.
Issue
An Energy Expert system is being moved to a new server and/or the virtual image is being upgraded. The historical records held in the SQL database of the Power Monitoring Expert (PME) system need to be backed up and properly restored on to the new server.
Product Line
EcoStruxure Building Operation
Environment
- EcoStruxure Energy Expert (formally Power Manager)
- Power Monitoring Expert (PME)
- Enterprise Server
Cause
The system administrator has deemed it necessary to upgrade the Windows server that the Energy Expert system is installed on for security and/or resource reasons.
Resolution
It is important to remember that an Energy Expert installation is really just two Schneider Electric...