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Modifying Continuum alarm email subject line

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Modifying Continuum alarm email subject line

Picard Product_Support
‎2018-09-06 12:24 PM

Issue

Is there a way to modify the subject field of an alarm email using the format file?

Environment

CyberStation

Cause

Documentation

Resolution

The 'subject ' field is not customizable using the email format file.

A side effect of not being able to modify the subject line is that depending on the path and name of the object, the subject line can be very long.

This becomes an issue when these alarms are sent to a phone where the majority of the text gets truncated on most phones. The behavior is different based on the phone and the wireless carrier.

In Continuum version 2.0 there will be a new feature called send mail that no longer ties Continuum email alarms to Outlook and it will also give the option to modify the email's subject line.

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