Issue
Mobile Apps for Access Expert
Product Line
Access Expert
Environment
Access Expert site desiring the use of modern technology
Cause
Unable to find or know where to look for the Mobile Apps for Access Expert
Resolution
Based on the version of software using Version 2 (V2) or Version 3 (3) the apps are different for each, so please understand the differences. These can be downloaded from the app store on iOS devices.
For Version 2, there are three Mobile Apps depending on what is needed by the client, these are:
- Go to the App Store, click on Search and enter Keep and download the following apps
- Keep Monitor - which monitors what is taking place like the events on the system
- Keep Notify - which notifies the user via emails and texts if there is an Alarm that has been generated
- Keep Personnel - where existing users can be verified or picture updated etc
For Version 3, there is only one Mobile App called Keep Mobile, this gives a general oversight of the system and what is going on with it.
- Go to the App Store, click on Search and enter Keep and download the following app
- Keep Mobile - which gives you the ability to see all users, events and Hardware that are configured on the system
