Issue
The SX-IPI-C documentation does not show how to stream video from the IP Intercom.
Product Line
EcoStruxure Security Expert
Environment
- Security Expert
- SX-IPI-C
Cause
The currently available documentation does not adequately describe how the video stream can be viewed and that RTSP is the only streaming protocol that is supported.
Resolution
1. Locate the video stream URL
From the Intercoms web interface go to Intercom Settings > Video. The stream URL's can be viewed under the RTSP Information heading.
2. Configure Security Expert to use the video stream URL
To view the Intercoms camera feed within Security Expert, follow the instructions on how to set up a direct camera outlined in the Security Expert Operator Reference Guide under the Direct Camera heading. The direct camera URL for the Intercom to be input here is the one found in Step 1 above.
