Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Join our "Ask Me About" community webinar on May 20th at 9 AM CET and 5 PM CET to explore cybersecurity and monitoring for Data Center and edge IT. Learn about market trends, cutting-edge technologies, and best practices from industry experts.
Register and secure your Critical IT infrastructure

How to restore a StruxureWare Building Operation server backup set

Building Automation Knowledge Base

Schneider Electric Building Automation Knowledge Base is a self-service resource to answer all your questions about EcoStruxure Building suite, Andover Continuum, Satchwell, TAC…

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • Knowledge Center
  • Building Automation Knowledge Base
  • How to restore a StruxureWare Building Operation server backup set
Options
  • Bookmark
  • Subscribe
  • Email to a Friend
  • Printer Friendly Page
  • Report Inappropriate Content
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close

Related Forums

  • Intelligent Devices Forum

Previous Next
Contributors
  • DavidFisher
    DavidFisher
  • Cody_Failinger
    Cody_Failinger
  • CraigEl
    CraigEl
  • Product_Support
    Product_Support

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Back to Building Automation Knowledge Base
Options
  • Bookmark
  • Subscribe
  • Email to a Friend
  • Printer Friendly Page
  • Report Inappropriate Content
0 Likes
8647 Views

Link copied. Please paste this link to share this article on your social media post.

Trying to translate this page to your language?
Select your language from the translate dropdown in the upper right. arrow
Translate to: English
  • (Français) French
  • (Deutsche) German
  • (Italiano) Italian
  • (Português) Portuguese
  • (Русский) Russian
  • (Español) Spanish

How to restore a StruxureWare Building Operation server backup set

Picard Product_Support
‎2018-09-10 12:46 PM

Last Updated: Administrator CraigEl Administrator ‎2022-08-07 11:13 PM

Warning

Potential for Data Loss: The steps detailed in the resolution of this article may result in a loss of critical data if not performed properly. Before beginning these steps, make sure all important data is backed up in the event of data loss. If you are unsure or unfamiliar with any complex steps detailed in this article, please contact Product Support Services for assistance.

Issue

Backup and Restore assures that Building Operation server data can be restored after a hardware failure or data loss.

Product Line

EcoStruxure Building Operation

Environment

  • StruxureWare Building Operation
  • Enterprise Server
  • Automation Server
  • Workstation

Cause

Restore is the process of restoring data to an original or former state. Using restore, you can revert back to a previous snapshot of the server data despite any configuration changes made since the last backup. In Building Operation, restore is designed to be a manual rather than an automatic process to avoid the accidental overwriting of current server data. For convenience, Building Operation displays only the backup files that apply to the selected server. 

For more information on making a backup, see Backup of StruxureWare/EcoStruxure Building Operation AS and ES.

Resolution

Restore an Enterprise Server Backup Set

If restoring to a previous snapshot of the database that is currently running, start with step 6. If restoring a database that is different from the one currently running, start with step 1.

  1. Launch StruxureWare Software Administrator; Start > All Programs > Schneider Electric > StruxureWare X.X > StruxureWare Software Administrator.
  2. Click the Stop Service button and then click OK.
  3. Go to the Enterprise server database folders; C:\ProgramData\Schneider Electric\StruxureWare X.X\Enterprise Server
  4. Change the name of the current database folder to something that identifies it with the project's name (Example outlined in red: db changed to Old_db). Make a duplicate of the "db - Copy" folder (Example outlined in orange). It is important to always maintain a clean database folder by making copies. After first installing StruxureWare, a copy should be made of the original "db" folder. Copies of this folder should be made before restoring databases or creating new ones from then on. Change the name of the "db - Copy" folder to "db" (Example outlined in blue: db - Copy changed to db).
  5. Launch StruxureWare Software Administrator again, click Start Service, and then OK.
  6. Launch StruxureWare WorkStation and log into the enterprise server;  Start > All Programs > Schneider Electric > StruxureWare X.X > StruxureWare WorkStation.
  7. Select the enterprise server and go to the Main Menu > Actions > Restore.
  8. In the Restore Options window, there are a few different options that can be selected. If the desired .xbk file to be restored has already been imported into the current database, it will be visible in the "Available restore points" window. To import the file into the database, select the "Import Backup Set" button and browse to the .xbk file. After selecting the backup set, choose to perform a Configuration only or All data restore. Click Restore.


    Note: If a backup set is seen in red it means that the backup is not compatible with the current version of the server. The backup has to be the exact same version as the server including any hotfixes or service packs.
     
  9. Select Yes to restore.
  10. Click Close, the restore is now complete. The server will restart, causing the current user to be logged off. After a couple of minutes the server will restart, log into WorkStation and the backed up data will be available.

Note: The server name is part of the restore data. Therefore, if you rename a server after a backup, a restore process will revert back to the previous server name.

   


 

Replace an Automation Server with a Restore

Note: The automation server restore should be done by logging directly into the automation server.

  1. Launch StruxureWare WorkStation and log into the enterprise server or the automation server;  Start > All Programs > Schneider Electric > StruxureWare X.X > StruxureWare WorkStation.
  2. Select the automation server and go to the Main Menu > Actions > Restore.
  3. In the Restore Options window, there are a few different options that can be selected. If the desired .xbk file to be restored has already been imported into the current database, it will be visible in the "Available restore points" window. To import the file into the database, select the "Import Backup Set" button and browse to the .xbk file. After selecting the backup set, choose to perform a Configuration only or All data restore. Click Restore.

  4. Select Yes to restore.
  5. Click Close, the restore is now complete. The server will restart, causing the current user to be logged off. After a couple of minutes the server will restart, log into WorkStation and the backed up data will be available.

Labels (1)
Labels:
  • EcoStruxure Building Operation
Tags (5)
  • Find more articles tagged with:
  • 11040
  • HernanUruena23
  • HernanUruena24
  • highlight
  • highlighted
Was this article helpful? Yes No
100% helpful (1/1)

Link copied. Please paste this link to share this article on your social media post.

To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of