Exporting I/A Series R2 Logs (Error or Audit) to a Text File

[Product_Support]

Issue

How can the entire I/A Series R2 Error Log, Audit Log, or any other system log be saved to a text file for easier review?

Product Line

TAC IA Series

Environment

I/A Series R2 Niagara (2.15 or later)

Cause

Log data often spans multiple screens, making troubleshooting cumbersome. A text file format allows easier searching, filtering, and sharing of log information.

Resolution

1. Access the UNC or Enterprise Server via a web browser using:

   http://<ipaddress>/log/index
   

   Replace <ipaddress> with the device’s IP address.

2. Log in using the station username and password.

3. The Log Index page will display available logs (e.g., ErrorLogService, AuditLogService).

4. For the desired log, select a display format such as:

   • text/plain
   • text/comma-separated-values
   • text/tab-separated-values

5. The log contents will appear in the browser. Use File > Save As to save the output as a text file.

Example:
Selecting text/plain for ErrorLogService generates a file with entries like:

2011-04-15T09:22:19.59-5,MESSAGE,/LON_BACnet_522services/ErrorLogService,ErrorLogService installed
2011-04-15T09:22:38.89-5,MESSAGE,/LON_BACnet_522,Station started successfully. (HTTP port=80)