Issue
How to find a Vista 5 dongle ID if it has rubbed off of the dongle.
Product Line
TAC Vista
Environment
- Vista 5
- Windows Command Window
Cause
The Dongle ID is required for locking TAC Vista licenses to a site dongle. Normally, the dongle ID can be found on the side of a Vista 5 licensing dongle. However, on older dongles, this number can rub off. It is still possible to extract the dongle ID using the GetTACHLInfo.exe dongle utility software.
Resolution
- On the Start menu, click Run.
- In the Run dialog box, type cmd
- Click OK.
- In the dialog box, go to the folder C:\Program Files\Schneider Electric\License Server (as default)
NOTE: for TAC Vista 5.1.3 and prior, go to the folder C:\Program Files\TAC\License Server.
Use command "cd.." for going to the parent directory and command "cd folderPath" for going to a child directory. Can also view items in the current directory by typing "dir". - In the dialog box, type GetTACHLInfo (or GetTACHLInfo.exe) and press Return. The dongle ID is listed after "TAC_HL_ID=".
Read Find a Vista IV dongle ID (PSU ID) for how to find Vista IV dongle ID.
