Issue
Failed to reload b3 controllers, The information for device commission detail indicates "the Object Identifier already existed".
Product Line
EcoStruxure Building Operation, Andover Continuum
Environment
- Building Operation Enterprise Server
- Building Operation Automation Server Premium
- Building Operation Automation Server
- Continuum b3 Controllers
Cause
There are one or more database conflicts in the AS.
Resolution
- Right Click AS and select "cold restart"
- Wait for AS come back online and try to reload the b3 controllers.
The issue may return, but the solution can help you download the b3 controller and will not impact the b3s' performance.
