Issue
What is the maximum size Card Number and Facility Code Number supported by Security Expert?
Product Line
Security Expert
Environment
- Security Expert 4.2.259.19 and below
- Security Expert Controller
- Security Expert Smartcard Reader
Cause
The current method of adding a credential to a User, adding a card on the General tab of a User page, allows for a maximum of a ten-digit facility code and ten-digit card number.
Resolution
The currently supported size of the Facility/Card Number allows a maximum of a ten-digit facility code and ten-digit card number as can be seen below.
This Facility/Card Number is entered when adding a credential to a User on the General tab of the User page.
In a future release, it will be possible to increase this Facility/Card Number by creating a new Credential Type past the current limit of ten digits each. Once the Credential Type has been created, it can then be used in the CREDENTIALS section for those users.
