Issue
What is the maximum size Card Number and Facility Code Number supported by Security Expert?
Product Line
EcoStruxure Security Expert
Environment
- Security Expert Controller
- Security Expert Smartcard Reader
Cause
Adding a card to one of the Card number slots on the General tab of a User page allows for a maximum of a ten-digit facility code and ten-digit card number.
Resolution
The currently supported size of the Facility/Card number allows a maximum of a ten-digit facility code and ten-digit card number as can be seen below.
This Facility/Card number is entered when adding a credential to a User on the General tab of the User page.
The size of the allowable facility code and card number can be increased beyond ten-digits by using Credential Types instead. Once the Credential Type has been created, it can then be used in the CREDENTIALS section for those users. For additional details on Credential Types see the AN 276 Security Expert - Configuring Credential Types - Integration Guide.
