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Error while logging into Security Expert Server from webclient using windows authentication

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Error while logging into Security Expert Server from webclient using windows authentication

Commander Sampath_Konda Commander
‎2019-09-06 11:19 AM

Last Updated: Kirk AdamSteele Kirk ‎2022-01-31 08:44 PM

Issue

Error while logging into Security Expert Server from Web Client using windows authentication

  • Error - Invalid Username / Password

WebClient - SX - error.png

Security Expert Web Client operator login only works for operators not configured for Windows Authentication.  None of the operator accounts configured for Windows Authentication work on Security Expert Web Client.

Product Line

EcoStruxure Security Expert

Environment

  • Security Expert Server
  • Security Expert Web Client
  • Microsoft Windows Authentication

Cause

Older versions of Security Expert Web Client did not support Windows Authentication.

Resolution

Use a version of Security Expert Web Client that does support Windows Authentication. See AN 299 Security Expert - Using Windows Authentication Web Client - Integration for further details on this.

 

Also see How to integrate Active Directory with Security Expert and AN 288 Security Expert - Using Active Directory - Integration Guide for details on Windows Active Directory support in general.

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