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Email/SMS addresses to send alarms directly to a cell phone

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Email/SMS addresses to send alarms directly to a cell phone

Picard Product_Support
‎2018-09-06 02:45 PM

Last Updated: Administrator DavidFisher Administrator ‎2019-08-28 06:21 AM

Issue

What address to use to email/SMS alarms from a SmartStruxure Server, Xenta controller, or Vista to a cell phone

Product Line

Andover Continuum, EcoStruxure Building Operation, TAC INET, TAC Vista

Environment

  • Xenta Servers
  • Xenta 511, 527, 701, 711, 721, 731, 913
  • Vista Server
  • Automation Server
  • Enterprise Server
  • Email, SMS, Text Alarms

Cause

Vista and SmartStruxure are only capable of sending out SMTP email alarms; however, it can accomplish a "paging" or SMS functionality by sending emails to mobile providers' default email addresses.

Resolution

For the following services use:

T-Mobile 0123456789@tmomail.net
Virgin Mobile 0123456789@vmobl.com
Cingular 0123456789@cingularme.com
Sprint 0123456789@messaging.sprintpcs.com
Verizon 0123456789@vtext.com
Nextel 0123456789@messaging.nextel.com
AT&T 0123456789@txt.att.net

0123456789 = the 10 digit cell phone number

When setting up the "From" email address in the Server Setup, it needs to have an @xyz.com for example, at the end of the from address to allow the text message to go through.

Note that these addresses could change and you should consult your service provider for details.

Labels (4)
Labels:
  • Andover Continuum
  • EcoStruxure Building Operation
  • TAC INET
  • TAC Vista
Tags (1)
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