Issue
When starting an I/A Series R2 station on a JACE-603 or JACE-645 platform, the system displays ENGINE WATCHDOG TIMEOUT STACK DUMP and App Failed. Rebooting the station does not resolve the issue.
Product Line
TAC IA SeriesEnvironment
- I/A Series R2
- I/A Series G3
- JACE-603
- JACE-645
Cause
The failure occurs due to an improper implementation of JRE files required by the R2 mail service when the platform is commissioned with incompatible G3 distribution files.
Resolution
Perform a clean installation and commission the platform using I/A Series G3 version 3.6.47 distribution files.
This ensures proper JRE compatibility and resolves the watchdog timeout issue.
This ensures proper JRE compatibility and resolves the watchdog timeout issue.
