Issue
A message that can be intercepted by a guard at a monitoring station. When you configure your access control system to accept PINs, I/NET has the ability to detect PIN entries
When you configure your access control system to accept PINs, I/NET has the ability to detect PIN entries made under duress conditions. For example, if an employee is being forced to provide an unauthorized individual access into a secure area, the employee can substitute the final digit of their PIN with a digit that indicates a duress condition. In this case, I/NET will allow access but will also silently generate a duress message that can be intercepted by a guard at a monitoring station.
Product Line
TAC INET
Environment
TAC I/NET Seven with Access Control using a pin pad.
Cause
Duress entrance causes a security guard to be notified that there is a situation to be resolved.
Resolution
Duress detection is active anytime a door is operating in a mode that requires the entry of a PIN. I/NET supports selectable duress schemes that you can assign on a per-tenant basis. The following duress schemes are available:
- Default — I/NET's default duress scheme detects when an individual substitutes their PIN with a substitute number. The default duress last pin is 9. The duress code is the user's PIN number with the last digit changed. For example, 12345 becomes 12349.
- Add n (where n is a value from 1 to 9) — I/NET detects when an individual substitutes a digit of their PIN with a predetermined digit.
For more information on this sensitive topic, contact Product Support to begin a conversation about Duress Notification in I/NET.
