Issue
Will a certain badge printer, signature pad or capture device work with Continuum?
Product Line
Andover Continuum
Environment
CyberStation
Cause
Certain badge printers. signature pad and cameras that have been tested and approved by ImageWare are supported.
Resolution
Note: ImageWare is a third party add on for Continuum, all support on compatibility questions should be directed to ImageWare at the following ImageWare Support Link.
Please check the EPISuite compatible hardware list to verify whether a badge printer, signature or capture device has been tested by ImageWare.
See also current device driver download page.
Update as of August 2015 direct from ImageWare Systems
EPI Builder Updates
NEW QR Code barcode plug-in
- ImageWare has recently built a plug-in that provides the ability to create QR Code barcodes within EPI 6.x Designer. If you are interested in testing out this update, please let me know and I will provide you with a link for download.
Camera Hardware Compatibility List:
Canon cameras
- EOS Rebel XS, EOS Rebel T3, EOS Rebel T5 and EOS Rebel T5i
- Tested on Windows 7 (32-bit & 64-bit) and Windows 8.1 (64-bit)
- Requires IWS custom software plug-in to provide direct control and image capture from the client workstation to the camera. Plug-in is licensed and sold per client workstation.
Videology cameras
- 1.3 MP USB Color Box Camera
- Tested on Windows 7 (32-bit)
- Camera can be used out of the box with its TWAIN driver (TWAIN data source SFT-10011 REV2.1.18). No additional IWS software plug-in is needed.
- 5 MP USB 2.0 Camera with Synchronized Flash and Auto Focus (24C708AF)
- Tested on Windows 7 (32-bit & 64-bit)
- Test PENDING for Windows 8.1
- Camera can be used out of the box with its TWAIN driver (TWAIN driver version 2.1.22). No additional IWS software plug-in is needed.
- Tested on Windows 7 (32-bit & 64-bit)
Sony camera (PENDING IWS custom plug-in release)
- EVI-D70 Pan/Tilt/Zoom Color NTSC Video Camera
- Tested on Windows 7 (32-bit & 64-bit) and Windows 8.1 (64-bit)
- IWS custom software plug-in provides direct control and image capture from the client workstation to the camera. Plug-in is licensed and sold per client workstation.
- Camera requires the dPict Aexeon LT video capture card hardware to be installed within the client workstation.
Webcams
- EPI Builder works with most Webcams with compatible TWAIN drivers.
- IWS has worked with both the Logitech HD Pro Webcam C910 and C920 camera models.
- Most webcams can be used out of the box with its TWAIN driver. No additional IWS software plug-in is needed.
Signature Pad Hardware Compatibility List:
ePad-Ink Signature Pad
- VP9805
- Tested on Windows 7 (32-bit and 64-bit) and 8.1 (64-bit)
- Requires IWS custom software plug-in to provide direct control and image capture from the client workstation to the device. Plug-in is licensed and sold per client workstation.
Topaz SigPlus Signature Pad
- -L-460-HSB, T-LBK460-HSB-R and T-S571-HSB
- Tested on Windows 7 (32-bit and 64-bit)
- Requires IWS custom software plug-in to provide direct control and image capture from the client workstation to the device. Plug-in is licensed and sold per client workstation.
NOTES
- EPI Builder typically supports the generic TWAIN driver, as well as Video For Windows (VFW). Furthermore, EPI also indirectly supports the WIA drivers, which Windows ports internally to the TWAIN driver. Each device manufacturer will provide drivers of some or all of these types with an implementation of their own specific functions. WIA is supported under certain circumstances. In each case the functions that will be present depend on the Manufacturer's implementation of these drivers.
- If you would like to internally evaluate any IWS EPI capture plug-in, please let me know and I will supply you with a 30 day evaluation license.
Printer Hardware Compatibility List:
Below are some of the current printers which we have received in house for testing.
Datacard SR300
- Tested on Windows 7
- Tested Mag encoder
Digital Identification EDIsecure DCP360+
- Tested on Windows 7
Fargo DTC 4500e
- Tested on Windows 7 and 8.1
- Tested Mag encoder
Fargo HDP 5000
- Tested on Windows 7
- Tested Mag encoder
Magicard Rio Pro Duo
- Tested on Windows 7 and 8.1
- Tested Mag encoder
Matica Technologies XID 8300
- Tested on Windows 7
- Tested Mag encoder
NiSCA PR-C101
- Tested on Windows 7
- Tested Mag encoder
Zebra ZXP Series 7
- Tested on Windows 8.1 (Windows 7 testing is pending)
- Tested Mag encoder
Zebra ZXP Series 8
- Tested on Windows 7 and 8.1
- Tested Mag encoder
IDP SMART-50L M N
- Tested on Windows 7 and 8.1
- Tested Mag encoder
POINTMAN USA
- Test PENDING for October 2015
NOTE: We have tested other printers on Windows XP and they may be supported in Windows 7 and 8.1 depending on the available drivers. Also, other printer make/models are being used with the EPI software, but we only list printers that we've received in house for testing. If you are interested in having IWS test a specific make/model printer, please let us know and we will try to work with you and the manufacturer to obtain a demo printer in house to run through compatibility testing.
