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DPU Restore, what triggers this operation

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DPU Restore, what triggers this operation

Picard Product_Support
‎2020-09-17 06:28 PM

Last Updated: Guinan RobertAndriolo Guinan ‎2020-09-17 06:31 PM

Issue

DPU Restore, when and what information is downloaded to the Door Controllers

Product Line

TAC INET

Environment

  • TAC I/Net Seven site with DPU or SCU
  • 7910, 7920 1284, 1280 door controllers, download

Cause

A variety of errors with door access can be attributed to download individual information to the door controller(s).

Resolution

When changes are made to any one of the following, a download is triggered to each of the DPU/SCU controllers.

  • Name
  • Group
  • Issue Level
  • Card Number

If using DPU Restore, remember that during the DPU\SCU restore, these are the items that are being downloaded.

  1. Cold Start signal - followed by point data from the SLI
  2. Tamper Parameters (SCU Only)
  3. Translation parameters
  4. Tenant information
  5. Floor Mapping\Personnel data for each Elevator\Door
  6. Secondary Time Schedules
  7. End of the Cold Start process
  8. After the Cold Start ends, then the Big Card Numbers (HEX) are restored from the SLI to the DPU\SCU controllers
Labels (1)
Labels:
  • TAC INET
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