Creating a controller offline report

[JonGreen]

Issue

Need to see when controllers go offline and then return online to understand how long a controller was offline.

Product Line

Security Expert

Environment

Security Expert Server

Cause

Need to show IT when the controllers go down and for how long.

Resolution

1. Create a new Event Filter
   1. Events > Event Filter

   

2. Add new Event Filter by clicking the Add button
3. Name it Controller Offline/Online and click save
4. Event Types tab, uncheck Include All Event Types
5. Click Add and type "Controller <controller_name> offline (event server)" in the search bar that pops up
6. Click OK
7. Click Add again and type "Controller <controller_name> online (event server)" in the search bar
8. Click OK
9. Save
10. Go to the Reports tab > Setup > Event
    
11. Click the Add button
12. Name it Controller Offline/Online
    1. under Event Filters, delete all events and click add
    2. in the Event Filters pop-up, select Controller Offline/Online from the drop-down and check "Access All Record Groups"
       
    3. Click OK and Save
    4. Go to the Reports Tab > Event
    5. Change the Event Report to Controller Offline/Online and execute