Warning
Electrostatic Discharge Required: Always discharge static electricity from your person by touching metal prior to handling any hardware. Failure to do so may result in damage to devices.
Issue
'Com Addr' does not appear in list of SE7000 or SER7000 parameters, even when a BACnet or wireless network card is fitted.
Product Line
EcoStruxure Building Expert
Environment
SmartStruxure
SmartStruxure Lite
Cause
'Com Addr' only appears in the list of parameters when the controller recognises that a BACnet or wireless adapter card is fitted. If the parameter does not appear even when a card is fitted, there is a problem with the card, the connector or the controller motherboard.
Resolution
Remove the front cover of the controller and check that a BACnet or wireless adapter card of the correct type is fitted (there are several variants - see the table below for details). The BACnet/wireless card is piggybacked onto the controller motherboard via a plug and socket and two supporting pillars.
If a card is fitted, remove it and check for bent pins on the plug, signs of damage to the motherboard or daughter board (e.g. scorching), or dry solder joints on the plug or connector.
It may be possible to carefully straighten out any bent pins on the plug, but any other form damage is not repairable by the user and the whole comms card/ controller assembly should be returned for repair under warranty
Communication Boards
| Part Number | Description | Compatibility |
|---|---|---|
| VCM7000V5045W | Wireless communication card | SE7000 Series room controllers |
| VCM72000V5045P | Wireless ZigBee Pro communication card | SE7200 Series room controllers |
| VCM7300R5045P | Wireless ZigBee Pro communication card | SE7300 Series room controllers with RH |
| VCM7300T5045B | BACnet communication card | SER7300 Series room controllers |
| VCM7300V5045B | BACnet communication card | SE7200/SE7300 Series room controllers |
| VCM7300V5045P | Wireless ZigBee Pro communication card | SE7300 Series room controllers without RH |
| VCM7600V5045B | BACnet communication card | SE7600 Series room controllers |
| VCM7600V5045P | Wireless ZigBee Pro communication card | SE7600 Series room controllers without RH |
| VCM7607V5045B | BACnet communication card | SE76x7 room controllers (with RH options) |
| VCM7607V5045P | Wireless ZigBee Pro communication card | SE7600 Series room controllers with RH |
