Can I/A Series R2 WorkPlace Pro Alarm Console and G3 Alarm Portal Run on the Same Computer?

[Product_Support]

Issue

Can I/A Series R2 WorkPlace Pro Alarm Console and G3 Alarm Portal operate simultaneously on the same computer?

Product Line

TAC IA Series

Environment

• I/A Series R2 Alarm Console
• I/A Series G3 Alarm Portal

Cause

The computer should not be running a Niagara station for either R2 or G3.
WorkPlace Pro and Workbench (acting as alarm console and alarm portal) do not require the Niagara service to function.

Resolution

1. Ensure the computer is not running a station for either R2 or G3.
2. Stop all Niagara services (daemons) and prevent them from auto-starting on reboot.
3. Verify that the following ports are available for the applications:
   • Port 80 for R2 WorkPlace Pro Alarm Console
   • Port 1911 for G3 Alarm Portal
4. Confirm that these ports are open and not blocked by firewall or other services.