Issue
When launching BAS2800+ V2.9 on a Windows XP system, the software fails to detect the dongle. A warning message appears:
"No Dongle Driver Detected"
Product Line
Satchwell BAS & SigmaEnvironment
- Windows XP
- BAS2800+ V2.9
Cause
The issue occurs because modern PCs may operate too quickly for the dongle to be recognized during startup.
Resolution
To resolve this issue, follow these steps:
- Download the fast dongle driver
- Unzip the contents.
- Install the driver in the following directory:
C:\bas\bin
- Run the executable:
dk2wn32.exe
- Follow the on-screen instructions during installation.
- Restart your PC once installation is complete.
After rebooting, the dongle should be successfully detected, allowing BAS2800+ to run normally.