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BACnet Service Tool license request in Windows 7

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BACnet Service Tool license request in Windows 7

Picard Product_Support
‎2018-09-06 01:26 PM

Issue

Error Generating License Request Cookie, Error code 0x1009 when generating license request under Windows 7

Generating a license request for the BACnet Service Tool under Windows 7 requires string value in the window's registry.

Environment

Windows 7

BACnet Service Tool

Cause

Windows 7 environment

Resolution

Follow the following procedure to add a new String Value for the ProductId.

  1. Click on the windows start button and enter regedit in the 'Search programs and files' field.
  2. Expand HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows. (for 32 bit machine). For 64 bit machine expand HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows.
  3. Right click on CurrentVersion and create a new String Value.
  4. Change the default name to ProductId and put any string in the value.

NOTE: After the tool generates the license request, the path given to the location of the file must be pre-pended with C:\Users\usernamehere\AppData\Local\VirtualStore

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