Antivirus Compatibility with Niagara R2 and G3

[Product_Support]

Issue

Which antivirus software is compatible with Niagara R2 and G3?

Product Line

TAC IA Series

Environment

• Niagara R2 Workplace Pro (all versions)
• Niagara G3 Workbench (all versions)

Cause

Antivirus software can block essential ports, services, and files required for Niagara R2 and G3 operation, leading to communication failures or application issues.

Resolution

Niagara R2 and G3 software will work with any antivirus program that allows unblocked communication to the required ports, services, and files listed below:

Niagara R2 Requirements

• Ports:
  • Port 80 (Station communications & Web access)
  • Port 3011 (Admin Tool)
• Services:
  • Niagara Service (Control Panel > Administrative Tools > Services)
• Files:
  • Files in C:\<niagara r2 release number>\nre\bin directory

Niagara G3 Requirements

• Ports:
  • Port 80 (Web access)
  • Port 1911 (Station communications)
  • Port 3011 (Platform access)
• Services:
  • Niagara Service (Control Panel > Administrative Tools > Services)
• Files:
  • Files in C:\<niagara g3 release number>\bin directory

Important Notes:

• The specified Ethernet ports must be open bidirectionally for both TCP and UDP traffic.
• Configure antivirus software to allow or “unblock” these ports, services, and files.