Issue
After uploading a Workplace Tech application from an MNL controller, Workplace Tech attempted to generate the application drawing, but aborted with an error message.
Product Line
TAC IA Series
Environment
Workplace Tech
Cause
The issue is related to the drawing information portion of the hex file. One or more object names, entered by the user, are longer than 31 characters in length. Although the WorkPlace Tech Tool 4.0 Engineering Guide states that long object names (over 32 characters) are permitted, it seems that 31 characters is the limit with all MNL controllers.
Resolution
When performing the above task with Workplace Tech 4.0.4 (running on Visio 2002 sp2), the error message is:
- "Error code -2032465748 Code meaning: Unknown error 0x86db98acs".
When performing the above task with Workplace Tech 5.6 (running on Visio 2003 sp2), the error message is:
- "An unknown error was encountered while the application was generating the drawing."
Workplace Tech 5.7.2 works around the naming error by truncating the first long-named object to 31 characters followed by naming the remaining objects as obj1, obj2, etc. It completes the conversion without error. Use Workplace Tech 5.7.2 to generate the application and compile it. Then take the complied hex file and use it with Workplace Tech 4.0.4 to generate an application drawing.