Issue
After adding a new group with limited permissions to a User, the User cannot change their password or Login to the Instance. The Error 'Password is incorrect' is displayed
When trying to change the password the dialog box may flash, but not continue. If you click the Ok button again, it will show the 'Password is incorrect' box.
Product Line
EcoStruxure Access Expert
Environment
Access Expert Hosted V3
Cause
A User Group with restricted access to specific objects didn't have permissions to the Instance object
Resolution
Add permissions to the User Group
If 'All Types' are a part of a UserGroup then the 'Instance' object is included.
However, if specific object permissions are selected for the User Group then the
'Instance' Read permission must be added at a minimum for the User to have access to the Instance.
If the User is required to change their password then they will also need Publish permissions.
Original
Changed
