Issue
Access Events are not being logged with an ACX 57xx in 1.81
Environment
ACX 57xx
Continuum
Cause
The most common reason for this is because the ACX 57xx is shipped with a 1.1x version of firmware and NC2 with 2.1, but there are updates in this firmware that are specific to Continuum V1.8x and V1.9x.
Resolution
Revised 3/15/2018 This article was recently referenced and updated.
1. Uprev Continuum to 1.9x or greater with ACX 1.1x or NC2 2.1x firmware
2. Down rev the firmware in the ACX to the most recent 1.0x or NC2 2.1x version of firmware with 1.8x or less. (Not recommended)