IQVision Email Service discarding all emails

[Anonymous user]

The e-mail Service has been running for a while without issues, recently the company decided to change the password for the e-mail address used, i have changed the password in IQVision, but when an email is trying to be sent, i am receiving the following LastDiscardCause message:

BOutgoingAccount could not dequeue in-memory email: Not connected

Any help on how to solve this would be really appreciated.

[Jean_Commeignes]

Hello James, 

If i am right, James, I am afraid IQVision software you refer to is NOT a Schneider Electric offer, 

Might you have mistaken Schneider Electric for IQVision manufacturer?

Best regards

jean