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Posted: 2024-01-12 06:53 PM
Eco struxure user permission taken
hello,
My name is Matt
I work for one of the largest school districts in the nation as a HVAC mechanic. I've had access to edit properties of Chilled water valves, Face, Bypass dampers, VAV boxes, VFD's etc.
We recently had a change in management to our EMS department. The new manager feels as if mechanics no longer need the access to temporarily edit properties to check devices such as outputs from controllers, input voltages to devices to name a few. Without the access I've always had 10 years it makes my job much more difficult if not impossible to diagnose equipment.
Does anyone have any advise to share for an email I'm in the process of creating to fix the issue I'm having and how it is a necessity when operating and diagnosing equipment.
IT WOULD BE GREATLY APPRECIATED
Thanks
Matthew
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