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Last Updated:
JLehr
If you want to monitor more assets in IT Expert than your current subscription allows, you can add credits to your subscription license.
You need one credit for each additional asset you want to monitor.
Calculate the number of credits needed to monitor additional assets
To calculate the number of credits you need for the duration of your 1, 3, or 5 year subscription:
Number of assets × (Remaining months ÷ Subscription term = Credits needed
Examples:
Add 100 additional assets with 12 months remaining on a 3 year subscription:
100 x (12 ÷ 36) = 33
Add 25 additional assets with 6 months remaining on a 1 year subscription:
25 x (6 ÷ 12) = 12.5 - Round up to 13
Amend your subscription
Log in to mySchneider. Go to My Business > Software Management.
On the Software > Subscriptions page, find the subscription to amend.
Click the three dots in the Action column.
Click Change Subscription.
Specify the quantity of additional credits needed.
The quantity of credits is the number of additional assets you want to monitor using IT Expert.
The quantity of additional credits consumed for your subscription is calculated on the Review page.
For example, if you add 4 nodes to an existing 1 year subscription that has been active for 6 months, only 2 credits will be consumed since it is only half the term.
Click Continue.
Review the summary and click Confirm to add more nodes in IT Expert.
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